A translucent glass vault door ajar, spilling green light onto a dark floor
— Trust and Transparency

Trust, by design.

Trust and Transparency Are Our Priority

— Our Transparency Principles

Transparency in the Investment Process

Our goal is not only to offer a platform for placing trades, but to be a trustworthy solution partner that supports our investors in reaching their financial goals.

Clear and Understandable Communication
We provide clear, accessible information about account conditions, trading processes and platform features.
Honesty and Accountability
We base all our processes on honesty and accountability, and we do not compromise on these principles.
Up-to-Date and Accurate Information
We keep information about market conditions, fees and trading rules current, and share changes transparently.
Security and Compliance Procedures
We rigorously apply the security and compliance procedures used in financial services to protect account security and user information.
— Account and Data Security

How to Protect Your Account

You can strengthen your account security in three steps — think of it as a sequential checklist.

01
A Strong, Unique Password
Use a strong, unique password to improve your account security, and never share your login details with third parties.
02
Official Channels Only
Only carry out your transactions through official Artemis Global channels; do not trust unknown links or sources.
03
Suspicious Activity Procedure
If you notice a suspicious transaction or unauthorized access, change your password immediately and contact our customer support team.
— Identity Verification

Our Verification (KYC) Approach

Identity verification is carried out to ensure account security, protect user information and prevent unauthorized transactions. This process is also part of the security and compliance procedures applied in financial services.

Verification time may vary depending on whether the submitted documents are complete and legible. If documents are missing or inconsistent, additional information may be requested from the user.

You can find detailed information about account opening and the verification process through the links below:
Account OpeningAML Policy
— Security Questions

Frequently Asked Security Questions

Use a strong and unique password, never share your login details with third parties, and only transact through official Artemis Global channels. If something looks suspicious, change your password and contact the support team.
Verification time may vary depending on whether the submitted documents are complete and legible. If documents are missing or inconsistent, additional information may be requested from the user.
We rigorously apply the security and compliance procedures used in financial services to protect user information. The identity verification process is also part of these procedures.
— Risk Awareness

Informed Investing Starts with Risk Awareness

Transactions in financial markets carry risk; no profit can be guaranteed. Leveraged products and CFDs can carry a high level of risk, and depending on market conditions, part or all of the invested capital may be lost. It is important to understand the features and risks of a product before making an investment decision.

Read the Risk Disclosure
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