Privacy Policy

Introduction

At Artemis Global, we take the privacy of our users seriously. This Privacy Policy explains the nature of the personal data we collect when you use our website and services, the purposes for which it is collected, the conditions under which it may be shared, and how it is retained.

Data We Collect

In order to provide our services, personal data may be collected in the following categories:

• Identity data: name, surname, date of birth, nationality, identification/passport details
• Contact data: email address, phone number, address details
• Transaction data: account activity, deposit/withdrawal transactions, transaction history
• Technical and log data: IP address, device and browser information, session logs, cookie data

Purposes of Collection

The personal data collected is processed for the following purposes:

• Carrying out account opening and onboarding processes
• Identity verification and account security
• Fulfilling legal obligations under applicable law
• Detecting and preventing suspicious or unauthorised activity
• Improving service quality and user experience
• Responding to customer support requests

Sharing of Data

Your personal data may be shared with service providers we work with to deliver our services (such as identity verification, payment processing, and technical infrastructure providers), and with official authorities entitled to request information under applicable law.

Your personal data is not shared with third parties for purposes other than those set out in this document, nor is it sold for marketing purposes.

Retention Period

Personal data is retained for as long as required to fulfil the purpose for which it was collected, taking into account the retention periods mandated by applicable law. Once the retention period has expired, the data is deleted, destroyed, or anonymised.

Security Measures

Technical and administrative security measures are implemented to protect personal data against unauthorised access, loss, misuse, or disclosure. These measures may include access control, encryption, and regular security reviews.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You can exercise these rights by contacting us at support@artemisglobal.pro.

Cookies

For detailed information about the cookies used on our website, please see our Cookie Policy page.